In-Touch Singapore
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    ABS OSPAR–Audited · Singapore · Since 1993

    Your Customers' Data, Handled to a Standard You Can Verify

    Secured Environment · Tracked Chain of Custody · Per-Job Data Deletion

    Lettershopping in Singapore since 1993. Precision on small, high-stakes runs: every letter barcode-matched to its envelope, and a record of what went out that you can produce afterwards.

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    ABS OSPAR–Audited

    Independently audited · verifiable on the ABS register

    33 yrs
    Established 1993
    PDPA
    Data Intermediary Controls
    1,000
    Monthly Mailpieces
    1:1
    Barcode-Matched Inserts
    Neighbours of different races watching the sunset together from an HDB corridor, from the In-Touch National Day film
    National Day 2026

    When It Reaches You

    A short film about the letters that have marked Singapore lives for sixty years: a flat that was ready, results a family had waited for, keys to a first home. Behind each one, someone printed it, checked it and made sure it reached the right door.

    Happy 61st National Day. Majulah Singapura.

    Watch the film on Instagram
    Trust & Compliance

    Independently Audited, and Scoped in Public

    In-Touch is audited under ABS OSPAR, the framework Singapore's banks use to vet the outsourced providers that handle their customers' data. Our audited scope is mailroom, messaging and local courier services, recorded against our name on the ABS public register. It does not extend to printing or lettershopping, and we would rather say so than let the listing imply otherwise.

    ABS OSPAR–audited

    Audited Mailroom and Courier

    Our mailroom, messaging and local courier services are independently audited under the ABS OSPAR framework, and the scope is recorded on the ABS public register.

    PDPA

    Tracked Chain of Custody

    Handoffs are logged and reconcilable, from receipt through production to lodgement, so you can evidence what was produced and when it went out.

    PDPA

    Per-Job Data Deletion

    Customer data is encrypted in transit with AES-256, restricted in processing, and purged after production rather than retained.

    Independently verifiable on the ABS register.

    See our full secure-handling controls

    Why In-Touch?

    Verifiable Controls

    Our audited scope is listed on the ABS public register, so you can check it rather than take our word for it.

    Variable-Data Matching

    We handle the complex matching so you don't have to.

    Less Overhead In-House

    Outsource your print and mail operations to free up office space and redeploy manpower to higher-value work.

    Our Services

    Precision Mail Solutions for Clients

    End-to-end mailing solutions built on absolute data integrity and regulatory compliance — from secure processing to final lodgement, every message arrives with surgical accuracy.

    Automated Processing

    Folding and insertion run on an automated line, with each letter barcode-matched to its envelope before the pack is sealed.

    Learn about Automated Processing

    Operational Savings

    Eliminate the cost of in-house printers, consumables, floor space and headcount by outsourcing your lettershopping to us.

    Learn about Operational Savings

    Data Security Under the PDPA

    We act as a data intermediary for your job: encrypted transfer over SFTP with AES-256, restricted-access processing, and purge after production.

    Learn about Data Security Under the PDPA

    Logistics Management

    We handle the logistics from data receipt to lodgement with the carrier, and reconcile the manifest against the production count.

    Learn about Logistics Management
    Service highlights

    We Help You Grow

    What outsourcing a mail programme actually takes off your plate.

    Complimentary Process Review

    We review your current in-house mail workflow to identify the manpower, equipment and floor-space savings available from outsourcing it.

    Print-on-Demand

    Stop over-printing for the warehouse. Producing to the run rather than to a forecast avoids the cost of unused stock and the write-off when a template or a rate changes.

    Dedicated Account Support

    You deal with a team that knows your job rather than a ticket queue, which matters most when a deadline moves or a data file arrives late.

    In-Touch workflow: secure data upload, automated production line, and finished SingPost-ready mailers
    How we work

    From Data to Doorstep in 3 Steps

    A repeatable, audited workflow refined since 1993 — from quote to encrypted data transfer to high-speed execution and lodgement.

    1. 01

      Request a Custom Quote

      Submit specifications; receive transparent estimates within business hours.

    2. 02

      Secure Data Transfer

      Upload mailing lists via encrypted portal for PDPA-compliant processing.

    3. 03

      Execution & Lodgement

      High-speed printing, automated fulfillment, and distribution reporting.

    The promise

    Our 5-Point Quality Promise

    The standards we hold ourselves to on every job — from upload to lodgement.

    01

    Data Integrity

    Encrypted on upload, restricted in processing, purged after production.

    02

    Precision Matching

    Every letter barcode-matched to its envelope before sealing.

    03

    Clean Addressing

    Address validation and de-duplication before print, so you don't pay postage on returns.

    04

    Safe Lodgment

    Direct handover to the carrier, with the manifest reconciled against the production count.

    05

    Minimal Paper Waste

    Print-on-demand means we print to the run rather than to a forecast, so there are no over-runs sitting in stock.

    Common questions

    ABS OSPAR-audited — frequently asked

    Yes. In-Touch Singapore is listed on the Association of Banks in Singapore's public register of OSPAR-audited outsourced service providers. Our audited scope is recorded there as mailroom, messaging and local courier services, and it does not extend to printing or lettershopping.

    OSPAR audited means an independent auditor has examined a defined scope of a provider's controls against the ABS Guidelines and recorded the results in an Outsourced Service Provider's Audit Report. The register lists the nature of the services each audit covered, so the scope is worth reading alongside the name.

    No, because there is no such thing. OSPAR is an independent audit report, not a certification, and there is no OSPAR certificate. In-Touch is ABS OSPAR-audited within the scope recorded on the ABS public register, which anyone can check directly.

    The Personal Data Protection Act and the terms of the engagement. We act as a data intermediary for the job, which does not transfer your accountability for the personal data, so the print-side controls are set out to be evidenced: encrypted transfer, restricted-access processing, purge after production, and recipient matching verified before sealing.

    More on what it means to be OSPAR audited and our secure data printing controls.

    Get In Touch

    Let's Get Your Message Into the Right Hands.

    Partner with Singapore's most reliable lettershopping team for secure, scalable, and stress-free distribution.

    By submitting this form you consent to In-Touch Singapore Pte Ltd collecting and using your personal data for the purpose of responding to your enquiry, in accordance with Singapore's Personal Data Protection Act (PDPA).

    In-Touch SingaporeIn-Touch Singapore Pte Ltd · © 2026

    41 Kallang Place · Singapore 339169 · +65 6509 0717 · marketing@intouchsg.com · Contact